Terms and Conditions
Last Updated: January 2025
Welcome to 5on5! These Terms and Conditions (“Terms”) govern your use of our sports organization platform and services operated by Mission Laboratories, LLC. By creating an account or using our services, you agree to be bound by these Terms. Please read them carefully.
1. Service Description
1.1 5on5 is a digital platform that helps users organize, manage, and participate in sports events, leagues, and recreational activities.
1.2 Our services include event creation, roster management, communication tools, check-in systems, and related features to facilitate sports organization.
1.3 5on5 is a facilitator and platform provider. We do not organize, supervise, or control the actual sports activities or events created by users.
2. User Accounts and Eligibility
2.1 You must be at least 13 years old to use 5on5. Users under 18 must have parental consent.
2.2 You agree to provide accurate, current, and complete information when creating your account.
2.3 You are responsible for maintaining the security of your account and phone number access.
2.4 One person may not maintain multiple accounts for the same service.
3. User Conduct and Responsibilities
3.1 Prohibited Activities: You agree not to use 5on5 to:
- Organize or promote illegal activities or unsafe sports practices
- Harass, threaten, or discriminate against other users
- Create fake events, provide false information, or engage in fraudulent activity
- Spam users or send unsolicited commercial messages
- Violate any local, state, or federal laws or regulations
3.2 Event Organization: Event organizers are responsible for ensuring their events comply with local laws, venue requirements, and safety standards.
3.3 Participant Responsibility: Participants are responsible for their own safety and must assess their fitness level before participating in any sports activity.
4. Sports and Physical Activity Risks
4.1 Assumption of Risk: You acknowledge that participation in sports and physical activities involves inherent risks, including but not limited to physical injury, property damage, or death.
4.2 Medical Clearance: You represent that you are physically fit and have no medical conditions that would prevent safe participation in sports activities.
4.3 Personal Responsibility: You participate in all activities at your own risk and are solely responsible for your safety and well-being.
4.4 Insurance: You are responsible for maintaining appropriate health and liability insurance coverage for your participation in sports activities.
5. Liability and Disclaimers
5.1 Platform Limitation: 5on5 is a technology platform that connects users. We do not organize, supervise, or control actual sports events or activities.
5.2 No Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, MISSION LABORATORIES, LLC AND 5ON5 SHALL NOT BE LIABLE FOR ANY INJURIES, DAMAGES, OR LOSSES ARISING FROM YOUR PARTICIPATION IN SPORTS ACTIVITIES OR USE OF OUR PLATFORM.
5.3 User Interactions: We are not responsible for disputes between users, event cancellations, venue issues, or the conduct of event organizers or participants.
5.4 Service Availability: We do not guarantee continuous, uninterrupted access to our services and may modify or discontinue features at any time.
6. Data Collection and Privacy
6.1 Information We Collect: We collect your name, phone number, event participation data, and usage information to provide our services.
6.2 SMS Communications and Marketing Consent: By providing your phone number, you expressly consent to receive SMS messages from Mission Laboratories, LLC and 5on5 for: (a) authentication and account security; (b) event notifications and service-related communications; (c) promotional and marketing communications about 5on5 services, features, and updates; (d) communications from partner organizations, leagues, venues, and businesses regarding sports events, merchandise, equipment, and related products or services that may be of interest to you; and (e) surveys and feedback requests. You understand that message and data rates may apply, and you can opt out of promotional messages at any time by replying STOP, though this may not affect transactional or service-related messages.
6.3 Data Sharing and Business Partnerships: We may share your information with: (a) other users in the context of events you join or organize; (b) service providers necessary to operate our platform; (c) partner businesses, leagues, venues, sports equipment companies, merchandise vendors, and other organizations that offer products or services related to sports and recreation that may interest you; and (d) third-party companies for marketing and promotional purposes. You consent to such sharing for business development, partnership opportunities, and to enhance your sports organization experience.
6.4 Data Retention: We retain your data as necessary to provide services and comply with legal obligations. You may request data deletion by contacting us.
7. Payment and Fees
7.1 Platform Fees: 5on5 may charge fees for premium features or services. Current pricing will be clearly displayed before any charges.
7.2 Event Fees: Event organizers may charge participation fees. 5on5 may facilitate payment processing but is not responsible for fee disputes.
7.3 Refunds: Refund policies for event fees are determined by event organizers. Platform fee refunds are subject to our refund policy.
7.4 Third-Party Charges: You are responsible for any carrier charges for SMS messages and data usage.
8. Intellectual Property
8.1 5on5 owns all rights to our platform, software, trademarks, and proprietary content.
8.2 You retain ownership of content you create, but grant us a license to use it as necessary to provide our services.
8.3 You may not copy, modify, distribute, or reverse engineer our platform or services.
9. Termination
9.1 You may terminate your account at any time by contacting us or using account settings.
9.2 We may suspend or terminate your account for violations of these Terms, illegal activity, or other conduct that may harm our platform or users.
9.3 Upon termination, your right to use our services ceases, but these Terms remain in effect regarding past use.
10. Dispute Resolution
10.1 Informal Resolution: We encourage users to contact us first to resolve any disputes informally.
10.2 Governing Law: These Terms are governed by the laws of the state where 5on5 is incorporated, without regard to conflict of law principles.
10.3 Limitation Period: Any claims must be brought within one year of the event giving rise to the claim.
11. General Provisions
11.1 Changes to Terms: We may update these Terms periodically. Significant changes will be communicated through our platform or via SMS.
11.2 Severability: If any provision is found unenforceable, the remainder of these Terms remains in full effect.
11.3 Entire Agreement: These Terms constitute the complete agreement between you and Mission Laboratories, LLC regarding our services.
11.4 Assignment: You may not assign your rights under these Terms. We may assign our rights and obligations to affiliated companies.
12. Contact Information
If you have questions about these Terms, please contact us at:
Mission Laboratories, LLC
Email: help@growmymission.com
Address: 3603 Doral Drive, Elgin IL 60124
By creating an account or using 5on5, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.